Fraud Sale
Complaint
Vikas Dev
Country: India
Dear Sir,
I requested to you that i am vikas dev President of Jai Ho Sports and Youth Club, Khurla Kingra Jalandhar, Punjab, Airtel Salesman Umesh Kumar working at Bharti Airtel Regional Office, New Jawahar Nagar, Jalandhar City Punjab sell to me 10 No of Mi Fi Airtell Conection on account of Jai Ho Sports and Youth Club on 22 October 2016 with monthly rental of 499/- and 5 GB for 4G data and also first monthly rental with all taxes will be waive off.
i am very shocking when i received a monthly bill email 28 Ocotber, i contact to mr Umesh Kumar he told me dont worry believe me you dont need to pay one month bill i am responsible for all he assure 5700/- i will pay or waive off same payment. our some member are not interested with the services of airtel devices. i inform to umesh on 10 November about stop the bill payment and disconnect the 5 connection and he taken back 2 device same day. passage of time regular received email regarding monthly ebill i try to contact umesh kumar his phone switch off, finally i reach regional office and met to Customer Executive she is a lady i dont her name on 30 December 2016, i told own story finaly he told her about disconnection and ready to pay genuine payment but my club will not be liable to any extra bill and stop the bill payment. but dont get any reliable answer bill regular going on.
i am going to Airtel Showroom regarding inquiry but nobody want to listen about disconnection. 11 January 2017 i call on 121 about disconnection, and also composed email on enterprise@in.airtel.com, revert come back about disconnection but problem still face. My Club is ready to genuine all payment but not liable to pay one Paisa for any fraud/ Misrepresent
Vikas Dev
President
Jai Ho Sports and Youth Club
Khurla Kingra Jalandhar Punjab
9855082699
I requested to you that i am vikas dev President of Jai Ho Sports and Youth Club, Khurla Kingra Jalandhar, Punjab, Airtel Salesman Umesh Kumar working at Bharti Airtel Regional Office, New Jawahar Nagar, Jalandhar City Punjab sell to me 10 No of Mi Fi Airtell Conection on account of Jai Ho Sports and Youth Club on 22 October 2016 with monthly rental of 499/- and 5 GB for 4G data and also first monthly rental with all taxes will be waive off.
i am very shocking when i received a monthly bill email 28 Ocotber, i contact to mr Umesh Kumar he told me dont worry believe me you dont need to pay one month bill i am responsible for all he assure 5700/- i will pay or waive off same payment. our some member are not interested with the services of airtel devices. i inform to umesh on 10 November about stop the bill payment and disconnect the 5 connection and he taken back 2 device same day. passage of time regular received email regarding monthly ebill i try to contact umesh kumar his phone switch off, finally i reach regional office and met to Customer Executive she is a lady i dont her name on 30 December 2016, i told own story finaly he told her about disconnection and ready to pay genuine payment but my club will not be liable to any extra bill and stop the bill payment. but dont get any reliable answer bill regular going on.
i am going to Airtel Showroom regarding inquiry but nobody want to listen about disconnection. 11 January 2017 i call on 121 about disconnection, and also composed email on enterprise@in.airtel.com, revert come back about disconnection but problem still face. My Club is ready to genuine all payment but not liable to pay one Paisa for any fraud/ Misrepresent
Vikas Dev
President
Jai Ho Sports and Youth Club
Khurla Kingra Jalandhar Punjab
9855082699
Comments
This is with reference to your post dated 19 January 2017.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtelpresence@in.airtel.com
Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtelpresence@in.airtel.com
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