Fraud

ComplaintsBanksSquareup and Best Buy

Complaint

0
Eric Rohner
Country: United States
Best Buy sells a product called the squareup used for credit card processing.
One I signed up for an account the app was impossible to install. There is no contact number for this company.

Best Buy has partnered with an apparent fraudulent company. Only on reason not to have contact number, is that you intend to rip people off.

Going to try and vendor, I am hoping the rip off only exists with squareup.

Comments

  • 0
    C
    Sounds like you are having a problem with installing the program...which doesn't make a company fraudulant. I have the service. Got my reader for free from the company and process payments on a daily basis. Plus it's not really a rip off since it does come with a $10 redemption code or you could have just got it from the merchant's website and it would have been free at no cost to you for mailing it.
  • 0
    David
    Hi Eric,

    I would also look into SalesVu at www.salesvu.com.  SalesVu is also free and is more powerful and has lower rates than Square.
  • 0
    Rosemary
    I tried to sign up with Square Up. I had one problem after another. I even had trouble sending them an email. I am glad I read this after a Google for how to contact squareup. I am now going to sign up with SalesVu.com!  I am so happy I did not get involved with squareup.
  • 0
    Trigg Taylor
    We have a payment app, credit card swiper and rates similar to Square. The big difference is that we have 24/7 support standing by to assist you when you run into problems. You can learn more on our web site: http://www.moblized.com.
  • 0
    Pete
    | 1 reply
    Check out Square Up web site = https://squareup.com/

    Company has been around for over a year maybe two, have a very prestigious board of directors and are NOT fraudulent.  https://squareup.com/news

    Contact methods are right on website as well as all fees.

    I know a number of consultants who use the service with no problems and reportedly millions of transactions have been done.  This is not to say there are no problems - Amazon has problems as does EVERY company.
    • 0
      james replies to Pete
      Square offers no way to contact them by phone. Emails aren't answered. Emergencies go ignored. The company should be shut down.
  • 0
    David S
    Square is completely fraudulent and I highly recommend you never use them. It is ok until you start charging people higher amounts and then they keep all your money. They now have $4100 of my customers money. It's been 2 months and I have no recourse or answers. And I thought paypal was bad.
  • 0
    Jeff
    THIS IS A COPY OF MY COMPLAINT TO THE BBB OF THE STATE OF CALIFORNIA REGARDING SQUARE UPS FRAUD.  
    I gagged in disgust when i saw this glowing article in the WSJ: http://online.wsj.com/article/SB1000142405270 ... 3592144744.html talking up these The Square Up Gang....Send an email to the writer:  monica.langley@wsj.com  and let the world know that you should NEVER do business with The Square Up Gang.

    Because Square Ups policy is misleading and buried in the fine print of the website, the customer is not given a fair opportunity to "opt out" of the transaction before discovering that the funds will be held for an inordinate amount of time. To compound the deception, Square customer support sent out a "verification" form which freezes all of your funds until you complete the form. The problem with this policy is that any right thinking consumer would or should never provide such information as Tax Returns, Business license information etc. to a company that does not have a call back or customer service support. It was even a challenge to discover a physical address for the company. In addition my company is not the only company that has a problem with Square Up. Square Up is engaged in what many consumers including our company believes are fraudulent business practices. We believe that Square Ups management is complacent in activity that deprives the consumer and business owners of a fair right of redress to their policies.

    If this were a one off occurrence we may have found the policy easier to bear, however we are not the only complaints.
    Nothing would make us happier than to have our funds deposited to our bank account, and Square Ups operations closed.
  • 0
    d
    square is a no noo.................dont do it,i order three readers rom them and got none ,went out in good faith and bought one because they give you a redemption code,got the code and they told me it was already used.they asked for the reciept and i pic of the code..i did both and still dont have my money back.they have no number and i dont think i would put my money in thier hands
  • 0
    d again...
    any one know of a better one...email me. feel-like-a-woman@live.com
  • 0
    B
    | 1 reply
    DO NOTTTTTTTT USE SQUARE WHAT SO EVER THEY ARE HOLDING OVER 5000 DOLLARS OF MY MONEY S. FIRST THEY FROZE MY ACCOUNT SAYING THAT MY ACCOUNT IS HIGH RISK TO VERIFY WHICH I DID. NOW I GET ANOTHER EMAIL OF THEM SAYING MY ACCOUNT IS DEACTIVATED AND MY FUNDS ARE BEING HELD FOR 180 DAYS AND THIS DECISION IS FINAL  F*CK THAT. I QUETLY WENT TO THE WEBSITE TO GET THE NUMBER AND WHAT DO YOU KNOW ?? ITS NO WHERE TO BE FOUND. AFTER SERCHING FOR THE NUMBER ALL NIGHT I FINALLY FOUND IT ALONG WITH A SH*T LOAD OF COMPLAINTS. That I wish I would have seen before I EVEN USED THIS SORRY EXCUSE OF A CREDIT CARD PROSSECOR. SOOOO I CALLED THE NUMBER AND GOT NO ANSWER FOR TWO DAYS JUST A VOICEMAIL. THE NEXT DAY I GOT THREW AND TALK TO SOME LADY WHO TOLD ME THERE WAS NOTHING SHE CAN DO ABOUT IT ITS NOT HER JOB ..... LOL I'M SOOOOOOO PISSED OFF I'M ONLY EIGHTTEEN AND I START SCHOOL THIS SEMESTER AND THIS CAN DELAY MY STUDYS I LITERALLY CRIED THAT NIGHT I HAVE NOOOOOO POWER OVER MY MONEY ITS COMPLETELY OUT OF MY HANDS........ I'M TALKING TO A LAWYER AND I AM GOING TO SUE THE PANTS OFF OF THIS COMPANY ...... OH AND I DID SOME RESERCH AND THE FOUNDER OF THE COMPANY IS JACK DORSEY GO FIGURE .....
    • 0
      ff replies to B
      What # did u call
  • 0
    mfixit
    I left Square and signed up with Rectangle.  I now have next morning deposit on my money.  Square almost bankrupt me with their 30 day hold!  The web site is ware-everpay.com  866 9268732  (I think it spells WANT REC)

    I highly reccommend them. I have 5 friends using them now too.
  • 0
    jfriedman409
    MFIXIT,  I too have been signed up with Rectangle. I just posted in another forum about them. Guaranteed next day funding and the extremely low rates were the selling points for me! My cash flow within weeks has made a dramatic turn around and I am processing more credit cards than ever in my business. Rectangle FTW!!!
  • 0
    Matt
    another good one is rev coin.....  www.revcoin.com .... pay $10.00 for 2 card readers and you get a debit master card linked to your merchant account. No waiting for funds, no sending funds to the bank, you get a 500.00 per transaction limit with no more then 10,000.00 limit a month. say i run a card for $300.00, and they take say $6.00 in fees that $294.00 is immediately available to to spend on the debit card they send u , and u can get cash at ATMs or cash back from stores. I had them since October 2012 and absolutely no issues
  • 0
    cin
    I've ordered squareup reader just near 4weeks ago and still waiting for it to arrive.

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