sofa LEGS broke off

ComplaintsFurnitureEngland a Lazboy company

Complaint

0
carolyn wright
Country: United States
the legs on sofa broke off and  middle cushion on sofa and springs scank in and down  the chair is fine we purchased the set on 06/30/05  in hopes of being our last set to purchase.  Pattersons furniture pittsburg tex.     engl 1605-r cornucopis teastain sofa  and 1604/1607 r cornucopia teastain chair @ otto  just incase there has been a problem with this model i waned to tell you.  thank you carolyn

Comments

  • 0
    p
    Carolyn,
    i encourage you to follow up with the store.  According to the manufacturer's warranty the legs have a 5 year warranty and the seat cushions have a 10 year warranty.  If not able to resolve this with the store, then contact the manufacturer at 1-423-626-5211, and they can assist you.
    thanks,
    p
  • 0
    Bill
    Thank you for your purchase.  Please contact me directly @ 423-626-5211 ext: 1343

    Bill Woods
    CSS
    England Inc.
  • 0
    Nick
    I bought a England couch from Bernie and phylis in braintree ma. I have had it a little over a year the leg in the back snapped off and feels flat, you would think it was 20 years old

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