SENDING PILL BY MAIL AND CHARGING MONTHLY TO MY CREDIT CARD WITHOUT MY CONSENT

ComplaintsHealth & BeautyINSTAFLEX JOINT HEALTH FORMULA

Complaint

0
Maria S. Rodriguez Rodriguez
Country: Puerto Rico
I request the trial pills to this company and comply with the information and payment. BUT they keep sending the pills by mail and charging them to my credit card without my consent every month. However even when I sent them back the pills without opening the package,  they have not credit it to my Credit Card account; as it shows on my monthly statements of the Credit Card.

This is an abusive fraud on line, and somebody should do something about it.

Thanks , and hoping to have a positive outcome on this matters;


                                     Maria S. Rodriguez Rodriguez

Comments

  • 0
    tj
    This is a pattern of fraud common with on-line purchases of overhyped "health products".

    Dispute fraudulent charges immediately through your bank, under FRB Reg. E for disputing checking account charges via EFT, ACH, or debit card, or under FCBA for credit card disputes, and close your account due to fraud to prevent additional fraudulent charges.  Your bank can reverse fraudulent charges showing on statements dated up to 60 days earlier than your original date of dispute.

    Follow up to your bank dispute with a written dispute or fraud affidavit sent to your bank's dispute address, and file a fraud and theft complaint with your local police, FTC, your state Attorney General, and at www.ic3.gov.

    Scammers will generally try to delay you with promises to "investigate", lies about how "you agreed", promises to send a "refund form", and other tactics designed to delay you past the 60 day dispute period where your bank can recover your money.  That is why you MUST dispute unauthorized charges immediately through your bank.
  • 0
    Boon
    How about you contact them through their customer service number which is plastered all over their site and emails?

    Never understand how people never read any of the emails they get or the terms of purchases they're making. Simply idiotic.

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