I HAVE NEVER AUTHORIZED THIS COMPANY
Complaint
ROBERTA KING
Country: United States
I HAVE NEVER AUTHORIZED THIS COMPANY TO TAKE ANYTHING OUT OF MY SAVINGS ACCOUNT BECAUSE I DO NOT GIVE THAT NUMBER OUT. I WANT IT STOPPED IMMEDIATELY AND THE $60 REFUNDED THAT I WAS CHARGED BECAUSE OF YOUR SCAMS. IF THIS IS NOT DONE SATISFACTORY I PLAN TO TURN THIS OVER TO THE ATTORNEY GENERALS OFFICE.. THANK YOU ROBERTA KING
Comments
Contact your bank immediately to dispute all unauthorized or fraudulent charges, and close the account to prevent future fraudulent charges. Follow up by sending your dispute IN WRITING to the dispute address on your bank statement, and make sure they get your written dispute in less than 60 days from the statement date showing the fraudulent charge to preserve your FCBA dispute rights.
It is important to cancel the card number they charged, and not just block charges from that company, or you may find additional charges under this or other names, later. Also, be sure to watch you statements for your replacement card closely, since unauthorized charges to your old card can roll over to your new card for a few months even when they don't have your new card number.
I am diong a written complaint with my bank as well because I feel that they should have protected me better in this situation. They should take every procaution to ensure that unauthorized charges aren't processed.
What online merchants did you provide account information to before these charges showed up? Do you believe they transferred your account information to this company without your authorization?
Were you presented with some pop-up "discount offer"?
Did you apply for an on-line "payday loan"?
Did charges occur despite rejecting (unchecking) some "discount offer"?
If you provided you account information through a website, and unauthorized charges followed, what was the URL of the website?