Taking money from my account witout my knowledge.

ComplaintsBanksZeal Money Solution

Complaint

0
Cynthia Croom
Country: United States
They withdrew money from my account without my authorization. I have know ideal who they are. I have contacted my bank on 9/7. I request that you immediately reposit my money back in my acct or I will have to get my attorney to handle this.

Comments

  • 0
    PinkPanther
    First Contact bank fraud division and ask them to freeze all charges...  you may have been a victim of identity theft or skimming think  last  where have you used the card last? Ask fraud agent when will you get your money back time frame wise.
    Ask the bank if you can change your account asap and monitor your credit report look for other suspicious activity. When making that fraud report tell bank you are disputing the charges and that you never authorized it. Then press charges if they catch them, bank officer will return your money according to the agreed time frame and follow up use the BBB to file a complaint or police because it a crime.
  • 0
    tj
    http://www.bbb.org/utah/business-reviews/fina ... rge-ut-22313297
    "...
    Government Actions

    On July 26, 2012 the Utah Division of Consumer Protection issued an Administrative Citation against Zeal Funding Services LLC, Zeal Money Solutions, My Money Toolbox, My Moneyleaf, and Adam Bronson ("Respondents"). It is alleged that the Respondents made unauthorized debits from multiple consumer accounts, while consumers allege that they did not visit the Respondent's websites. The alleged actions are in violation of the Utah Consumer Sales Practices Act and carry a potential fine of $15,000.00.
    ..."

    Immediately contact your bank to file a fraud dispute, and close your account to block further fraudulent charges.  Follow up by sending a fraud affidavit to your bank's fraud department.

    File fraud complaints with FTC, the Consumer Finacial Protection Bureau, the Office of the Comptroller of the Currency, the Utah Division of Consumer Protection, and your state AG.

    www.ftc.gov
    http://www.consumerfinance.gov/
    www.occ.gov
    http://consumerprotection.utah.gov/

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