charging me more than 50 rs without any reason
Complaint
Ancil
Country: India
My mobile no is 9894752725 i have been charged rs 50 without downloading any content from airtel, But the cc executive told me that i have downloaded a game from airtel live, i asked the cc to refund my amount but they refused. Then i told them i will change to another network but they didn't respond to me, As i am a 7yr old customer in airtel but also they are not minding about my complaint. What a poor customer care from airtel......
Comments
This is to inform you that your concern listed on 20 March 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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We would like to inform you that your concern listed 20 March 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS