Hang-up phone calls

ComplaintsCollection AgenciesAllied Interstate Collections

Complaint

0
kristin davis
Country: United States
Allied interstate has called our house several times a week and when I answer, they hang up on me. they don't try talking, don't say hello, don't discuss they purpose of the call.

The first few times, I assumed it was a wrong number. Today, I called back the number on the caller ID and get a recording 'we are having technical difficulties and cannot answer the call at this time'. so, I checked out on the internet what Allied Interstate was, and find out it is a collection service. First, we have no credit issues, I have checked. Second, if they really think we do have a credit problem, they should discuss it with us so we can figure out why they think there is an issue so it can be resolved. Hanging up on us time and time again seems to defeat the purpose of the call in the first place. If they call, and someone answers, they should speak to the person. Hanging up on us again and again is harrassment.

Comments

  • 0
    tj
    There is currently a lot of irresponsible use of autodialers by both debt collectors and telemarketers.

    They might be calling because they believe you owe some debt, or to locate some other debtor, or they may be calling you by mistake trying to contact someone else.  Obviously, repeated hang-up calls are harassing, and will never resolve anything.  Employing telephone calls in a harassing manner is prohibited by FDCPA.

    Send them a letter notifying them that they have repeatedly been calling you with hang-up calls.  Include your number that they have been calling you at, which should be sufficient for them to both find your information in their records or remove your number from their autodialer.   Include in your letter the times and dates of the calls, and that there was no-one on the line.  Demand that they cease all future telephone contact, as their repeated harassing calls are inconvenient, and that if they have any legitimate reason to contact you, to do so in writing by U.S. Mail.

    If you get further harassing calls, file complaints against them with your state Attorney General, including a copy of your earlier letter, and documenting the times and dates of their hang-up calls.
  • 0
    gianna
    In regard to Allied Interstate. I have been harrassed by them for at least a year, some days I would get  (no exaggeration) 10-20 calls in ONE day on my CELL phone! I know that they have a limit as to how many times they can call and it used to be one time a week and then I believe just one time a day. But TWENTY!!! NO. They were nasty, and could hardly speak English. I never could understand what they were saying. I called The FCC and State Rep and took all steps possible to stop them. I told them when they called me what I had done. I have the phone records to prove how many times a day they call/called me. I also told them that. I also wrote them a letter to cease and desist all further telephone contact to my cell phone numbers. I don't know which one of the above worked but they don't call anymore. I was also informed by the FCC that there are and have been MANY complaints about this company. I read somewhere on the internet that there are also many lawsuits against them for relentless harassment.
    So good luck but get rid of them fast or it will only get worse. Believe me.
  • 0
    Gianna
    Sorry I meant the Attorney General's office that I contacted not my State representative. I really hate Allied Interstate. They would start calling me at like 7am and it would continue throughout the day until about 10pm. I'm talking 10 to 20 calls. One day I decided to count and it was a total of 18 calls. I told them thank you for saving me money that my alarm clock broke and I need to wake up at 7am and that I can count on your call to wake me up everyday. LOL
  • 0
    Darla
    They have been calling my work, even after I told them not to call me there cause I could get fired for personal calls. They call my home all the time. I'm sick of them
  • 0
    nogard0
    it against FDCPA law to have debtors incur more than their debt by calling cell phones that cost minute $$$.
  • 0
    unknown
    | 1 reply
    pay your bills and they wont have to call!
    • 0
      kman10844 replies to unknown
      sounds like a collection agency person here to me defending thier practice
  • 0
    Ticked Off
    I had never heard of these people until they started calling me looking for a family member (who has sparkling credit and nothing in collections).
    It started this morning and they called every 2 hours leaving hang ups on my answering machine.  I called them back and told some non-English speaking twit the same thing I told them at 9:30 a.m. (don't call here again) and 10 minutes later they called back.  My next call is to the Attorney General's Consumer Credit hotline.  What a smarmy bunch!
  • 0
    None
    If this doesn't concern you then why don't you stay out of it. Why are you responding on a "collection agecy" website if you are so perfect? What if the person doesn't owe anything and is being scammed? Pay your own damn bills and don't put you 1 cents in if you don't know what the heck you are talking about.
  • 0
    tj
    Find an attorney with experience in consumer protection, and FDCPA litigation.
  • 0
    tj
    It is becoming increasingly common for debt collectors to use cheap overseas call centers, and this has resulted in an increase in complaints of repeated calls rising to levels of harassment.  Since these calls are often autodialed, they are also often reported to be hang-up calls, which occurs with such systems when no debt collector is available when you answer your phone.  Since hang-up calls serve no legitimate debt collection purpose, repeated hang-up calls are inherently "abusive and harassing".

    Abusive and harassing telephone calls are specifically prohibited by FDCPA, and you can sue debt collectors engaging in such behavior.  The call center may be overseas, but the companies are generally locate in the US and subject to the jurisdiction of US courts.

    Keep records of the time and dates of the harassing calls, and note any other details of the call.  Find an attorney with experience in consumer protection, and FDCPA litigation.
  • 0
    tj
    When a debt collector is told by a consumer not to call them at work, it is a violation of federal and state law to continue calling them at work.

    If you have to call, maybe you have to be sued.
  • 0
    tj
    See FTC settlement in which they agreed to pay $1.75 Million, here:

    https://complaintwire.org/Complaint.aspx/VDYr ... LCAAYAQjNRUK19Q

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