free holiday voucher
Complaint
Mr. D.V.Pradhan
Country: India
My Ref. subscription no. ITE1847806 (with India book club)
My ITBC number 2494
After being a member of India Today Book Club,last year; company offered me to be entitled into a holiday package at a concessional rate,that of Rs 2648/- only paid by me on 26/03/2009 by SBI credit card. After that also paid additional payment, that of Rs 899/- Holiday claim form submitted twice to Premiere Sales Promotion Pvt Ltd, Bangalore on 09/09/2009 & 16/11/2009 along with draft of Rs.899/- dated 07/09/2009, as required by the company. Till date I receive no response.
What should I do now?
My ITBC number 2494
After being a member of India Today Book Club,last year; company offered me to be entitled into a holiday package at a concessional rate,that of Rs 2648/- only paid by me on 26/03/2009 by SBI credit card. After that also paid additional payment, that of Rs 899/- Holiday claim form submitted twice to Premiere Sales Promotion Pvt Ltd, Bangalore on 09/09/2009 & 16/11/2009 along with draft of Rs.899/- dated 07/09/2009, as required by the company. Till date I receive no response.
What should I do now?
Comments
Please accept our sincere apologize for the inconvenience caused to you in this regard.
Kindly provide us your booking ID or membership no. so we can help you regarding this
For any further query or assistance please feel free to write us on feedback@indiatodaybookclub.com or call us at 011-40502424.
We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.
Thanks & Regards,
Team, India Today Book Club
My membership ID with India Today Book Club is ITBC08774081. I had placed an order (TELESALES/0GA090014244) worth Rs.1897/- for Reebok kit (shirt, watch, belts etc.) on 06-March-09. When the ordered items were not delivered after more than 4 months of order, I requested to cancel my order and refund the payment. I have been following up over phone and emails for more than 12 months, but ITBC team is unable to process my refund till today. What should it be called “fraud”, “failure of a REPUTED company in online business”, ’’shame’’, or what? Is there any chance to get my hard-earned money back?
I have provided them all the proofs (CC statements, Order confirmation emails etc) many times and also send letters in writing to their Noida and Delhi offices by Speed Post, but no replies. They do not care for the customers once they got the payment.
They have started a new company BagItToday to make more money by cheating people.
Thanks for reading!