Advertisement Scam

My husband and I were looking to purchase tickets for our kids to come visit for Thanksgiving.   We came up on Cheap 0 Air advertisement when searching for prices on instant approval for their credit card. My husband applied and received instant approval. So we called to inquire now that we had been approved to purchase tickets as soon as possible to get the best gate Thanksgiving was still 2 weeks away. When he called they advised we now how had to wait for the card in the mail. 7 to 10 business days. The card arrived and we were ready to book. But now there was an issue with the card so we called again. Now they explained we needed a code that was mailed seperatly from the card. So once again we waited. Now Thanksgiving is upon us and still no tickets. Trying to keep the up most postive Faith and attitude we decided it would be for Christmas. So we called our 10 and 16 year old children and promised by Christmas they would be here. Days pass and still not code So we called again. Now they advised that our account was sent to fraud prevention with no explanation as to why but we needed to send in documents. So immediately we complied and sent in the documents. We wait and call and still they have not received the documents. So we decide pay out of our pockets and take the time to Express and Certify the documents seeing that this company was having organization issues. On November 30th 2016 we sent the documents. Through the postal service we tracked the package and it arrived November 12th 2016 at 9:41am in the morning so immediately we called. They explained it would take a few days up to a week to update to please call and check in. Thursday  November 15th, 2016 my husband called to inquire and they explained that all he had to do was go one the Cheap 0 Air website and could now register the card. So again we now registered the card and placed the booking and it was approved we received booking info and date and airline number United Airlines etc etc.. So I called my daughter's job to let them know she would be off 3 weeks because not only is it Christmas but her and my son's birthday.. We booked the flight round trip from November 305th to return January 10th. My daughter is the 3rd and my son the 9th of January. She was approved to schedule it off. Now today December 17th 2016 I double check for flights and cannot find the booking. So again we call and they let us know there is no booking!! We are beyond devastated and have to call our children and let them know we will not be able to see them. We are heartbroken and furious but the worse part is telling our kids..  There are no words to express how we feel. If we would have known we would have explored other options. Don't allow this company to do this to you or your family. It is a huge Scam and nothing can take away what they have done to us and our children. There is no excuse! I hope with this everyone can know and spread the word. Don't allow them to do this to you, friends or family!!!