No Service - International Roaming

Complaint

0
Vinod Naik
Country: United States
My name is Vinod Naik. The phone number in question is 733-813-1443. This number was working so far and has been very intermittent the past few weeks. I am presently in the US and using the phone to stay in touch with family in India. My earlier compliant - (Ref: PR020500013  dt 2/4/2017.) was resolved even before someone actually started working on it. However, the same No Service comes on my phone now. I have tried multiple unlocked phones as well as power cycling the phones after the SIM has been put in - to no avail. The last text I got was on Saturday 18th Feb, 2017. Alternate phone number is +1 408-728-6162.

Request your help in resolving this.

Thanks,
Vinod

Comments

  • 0
    airtel
    Dear Mr. Naik,

    This is with reference to your post, dated 25 February 2017.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtelpresence@in.airtel.com

    Regards,
    Anil S.
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
  • 0
    airtel.Presence
    Dear Mr. Naik,

    This is with reference to your post, dated 25 February 2017.

    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

    You can also get in touch with us at airtelpresence@in.airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
  • 0
    airtel
    Dear Customer,

    This is with reference to your post dated 25 February 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at airtelpresence@in.airtel.com

    Regards,
    Anil S.
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
  • 0
    Shruti sekhar
    My number 7708979651 is not showing service. I'm currently in France.  I need this fixed as soon as possible please

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