Continued deduction of money for a discontinued subscription

ComplaintsOnline StoresSmule singing app

Complaint

0
Sushobitha P S
Country: India
I have used smule. And I found that it's not compatible with some phone sets. And also,last month I had registered for vip and paid 110 which was a subscription for a month. But later because of the sync issues I have deleted the app. Currently I don't have the app. Still subscription continued to this month, and Rs.110 again got deducted automatically. I got to know this through the bank sms service of deductions. How is this possible without my permission?This is totally unfair thing. There is no way of de-registration. And moreover customer care service is too poor.. they aren't even replying to the mail. How can they even deduct the money when I haven't subscribed for any further subscription!! Want them to refund money asap.

Comments

  • 0
    Rajendra Pandey
    This is not fare.i have not this app.but charges is continued deduct my Account. So pls discontinue this .
  • 0
    Rakesh Bareth
    मेरे साथ भी ऐसा ही हो रहा है, हर महीने ११० रूपए कट जाते हैं .. इसको कैसे रोके भाई .... लगता है क्रेडिट कार्ड ही बंद कराना पड़ेगा
  • 0
    LP
    My little girl made video and an ugly fat frick coloborated with her and another 100 little girls and I requested to remove her account and I been talk I need to wait for 7 to 28 days😠! So he will carry on looking at my daughter and another kids and they do nothing? Remove it now😠😡😠😡😠😡
  • 0
    मोहम्मद आरिफ
    भाई बे वजह 110 रूपये हर महीने कट रहा है इस सर्विस को बंद कर दो मेरा फोन नंबर 6392344012 है
  • 0
    मोहम्मद आरिफ
    प्लीज प्लीज प्लीज प्लीज प्लीज प्लीज प्लीज
    भाई ये सर्विस मुझे नहीं चाहिए हर महीना 110 रूपये कट रहे है प्लीज इस सर्विस को ऑफ कर दो मेरा फोन नंबर है 6392344012
  • 0
    aleema aleema2
    Hi sir my voice is not coming in output please rectifiy my problem ASAP
    Thanks
    Aleema aleema2
  • 0
    Soundararajanra
    I couldn't pay to renewal subscription amount for one year through my debit card.please reply. How to pay my renewal amount

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