Poor customer service and fraudulent $$ scam

ComplaintsHealth & BeautyMeaningful Beauty Cindy Crawford

Complaint

0
Jan from Alberta
Country: Canada
I was drawn into ordering Meaningful Beauty from a T.V. Ad.  Soon after receiving my first order my skin broke out in unusual locations.  When I tried to call back to customer service I was only able to reach an automated voice system with no means to speak to a representative.  They advise you through an automated voice that you still have a balance owing of more than two months of payments.  I have only ever received one shipment and they have continued to bill my VISA monthly in excess of the quoted amount and this has gone on for 8 months.  My only apparent recourse is to cancel my VISA.  I urge you to consider not getting involved with this company.  They are not listed in the top 10 skin care products.  Be  I giant about possible carcinogens in the ingredients.

Comments

  • 0
    Clare
    It's a scam. They have very poor customer service. Their main goal is to get your credit card number and to keep charging you for products,whether you want them or not or realized you were ordering them or not. Their ordering system is very deceptive and once you realize you have signed on for a lifetime delivery of this product, which btw isn't that great, and you call to cancel, that's when they break out the bait and switch moves. They will offer you a one time discount but don't take it as this means that you then cannot return the product, which they don't tell you. SCAM!!! I have returned 100 dollars of product, which they just kept, no email etc. I am dumbfounded at this. Try Ole Henriksen or Peter Thomas Roth, get it at Sephora  or a department store, it's a much better product and you can return it if you want to.

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