credit card charges

ComplaintsInternet ScamsDRI*KASPERSKY.COM orderfind.com MN

Complaint

0
Donna Simmons
Country: United States
I recived my credit card statement today an there was a $49.95 charge on my account an i did not aurtoize this tranaction   I would greatly appreciate this matter credited back to my card  reference # is 2443099F1BM5A3EYM.  thank you donna

Comments

  • 0
    Donna Simmons
    would greatly appreciate my credit card be credited back didnt purchuse this transaction.
  • 0
    Donna Simmons
    CREDIT CARD be credit back
  • 0
    tj
    Immediately contact your bank to dispute any unauthorized charges, and close or block the card number to prevent additional charges.

    There have been a number of similar complaints related to both DRI, Kaspersky, and orderfind.  Although Kaspersky sells legitimate products, it appears that there may be weak security with the payment processors allowing their use for fraudulent charges for purchase of an intangible product.  

    Motives might range from "purchase" of an intangigle (downloaded) product by a thief, with little risk since no shipment address need be provided, to "pinging" of stolen credit card numbers to determine whether they are still valid before running up larger charges.

    Regardless, dispute the charges as fraudulent, and immediately block your card number to prevent additional fraud.  You do that through your bank, not the merchant.
  • 0
    Debra L. Culp
    I need the Activation Code that I ordered on 06/18/2010 and paid $119.95 for it. My E-Mail is : culptree@bright.net
  • 0
    Richard Stagg
    I bought a Kaspersky product for &42.70, on March 5th, good for a year, then tried your anti-virus program, but it wiped out my original Kaspersky purchase.  How do I correct that?
    RGS
  • 0
    LILY couturier
    JE VEUX CANCELLER MA TRANSACTION AVEC CARTE DE CRÉDIT aMÉRICAIN eXPRESS.JE NE L'A  

     

    Store Home Technical Support  

    Dear Denis Couturier ,

    Thank you for ordering from Kaspersky Labs US on December 6, 2011.
    The following email is a summary of your order.
    Please use this email as it acts as your proof of purchase.


    REMEMBER TO ACTIVATE your product using the 'Activation Code' below

    Your Order and Billing Information
    Order Number: 12296058223
    Order Date: December 6, 2011



     
     


     

     

     Product Name Qty Ordered Amount  
    Kaspersky Anti-Virus 2012 (1-3 PCs, 1 Year Subscription) 1 $59.95 $49.95  
    Activation Code: X6M2E-E53SU-77A8T-YFYR2
    Backup Disc 1 $9.95  


    Subtotal: $59.90
    Shipping: $0.00



    Tax: $0.00
    Total: $59.90
    Discount: $10.00


    I PAS INSTALLÉ SURMON ORDINATEUR .TRANSACTION EN DATE DU 6 DÉCEMBRE
  • 0
    John Garrison
    I received my credit card bill with the Kaspersky virus that I updated On Aug. 6. Why do I keep getting notice that my Kaspersky is about to run out in 7 days? I need to know that is automatically being updated. Please email me at gjg249@verizon.net immediately so I know where I stand.
  • 0
    John Garrison
    how long does it take to get an answer? either my email or on here. I need to know what I'm doing.
  • 0
    Russell l Chong
    did not order kaspersky internet protection,please credit account 52.30 reference#12922334700 thank you Russell
  • 0
    Celesta Ann Harper
    You have charged my credit card 99.95 and when the credit card company checked into this yall told them that it was from 2 years ago I'd like to know why yall waited 2 years to charge my card for something I know nothing about and would really appreciate my money back and an explanation please you can call me at 270 625 8445 thank you
  • 0
    linda smith
    Scam company/ ordered nothing from them, have to have a new credit card and close account they used.   Let your bank's fraud department fight for you.

    Very cunning, they charged out the same day Norton automatically renewed.   They have nothing to do with Norton.  I called. They must be able to hack into Norton or something and find out who is due to renew, or hack into email when Norton is saying they WILL be renewing.  Who knows.  Anyway, huge inconvenience to have to close account and wait for new card.
  • 0
    oxana karichina
    I want my 64.99$ back.I didn't order anything from Kaspersky.I do not want this anymore.Order Number: 35127428400
  • 0
    Guillermo Castanedo.
    On 10/31/16 you retired of my Bank card $ 119.82 , but you never give me the code for installed my antivirus, and never send me the order number. What can I do. I need instructions for installed my antivirus. Please send me E-mail as soon as possible. Thanks.
  • 0
    James F Hardy
    On my order, Confirmation #20581740462 on 12-13-2016 for $42.49 my Credit card was charged twice , once on 12-13-2016 & also $42.49 on 12-14-2016! You need to credit my card $42.49.
  • 0
    James F Hardy
    The xtra $42.49 is back on my card! Credit Card corrected it!
  • 0
    Joyce Ommen
    Last year, I was charged for two subscriptions from Kaspersky for my home computer. I called Kaspersky and cancelled one of the subscriptions. I also told the Kaspersky employee that I did not want automatic renewals. Just this month, I received my credit card statement and saw that I was charged $84.99 for a subscription from Kaspersky. I did not order it and want my money refunded since I had already purchased a different internet security program and had deleted Kaspersky protection from my computer.

Post a new comment