Fraudulent Company
Complaint
kszym
Country: United States
I had an account with Guthy Renker for Pro Active and Wen shampoo. I called and canceled my Proactive account well over a month ahead and the product still came. When I called the company up they said they never recieved my cancellation. Luckly I noted the exact time and date that I called.
They do not give cancellation confirmation numbers which is suspicious. Very hard company to deal with!
Now I have a Wen account and I have cancelled and they still are charging me and sending out packages. It is like dejavu. I called and they have no record of me ever cancelling only this time it happened to me twice. I just saw that they charged my account for another shipment. VERY FRUSTRATING! STAY AWAY FROM GUTHY RENKER AT ALL COST! PRODUCT NOT WORTH THE HASSLE!
They do not give cancellation confirmation numbers which is suspicious. Very hard company to deal with!
Now I have a Wen account and I have cancelled and they still are charging me and sending out packages. It is like dejavu. I called and they have no record of me ever cancelling only this time it happened to me twice. I just saw that they charged my account for another shipment. VERY FRUSTRATING! STAY AWAY FROM GUTHY RENKER AT ALL COST! PRODUCT NOT WORTH THE HASSLE!
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