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Complaint

0
Auto Parts Superstore
Country: United States
I have been using this company for months only to find out within the last few they have withdrawn $4627.93 from my account in a single month.  We are a company specializing in customizing car parts for customers all over the country.  It seems that these people will not answer the phone at all!  Where are the customer service reps?  I have called the only two numbers that I could find.  One 415-375-3176 just is an automated voice message telling me to email help@squareup.com to get prompt answers.  I have emailed them and no response at all.  The other number I got from their bank thru mine (JP Morgan Chase) 877-417-4551 and still the same crap as the 415-375-3176.  Their company ID is 9424300002 and leads to no where.  I am fed up with this company and want my money that I earned legitimately. This company spends all their money in advertising instead of hiring CSR's to help with issues like this one!  DONT USE SQUARE!

Comments

  • 0
    vitaly
    the exact thing just happened to us. We tried them out for our small business in NY. Randomly they tried to charge us back for a legitimate customer fee. Chase is blocking it and going to bill them back.  Wish we had known what a scam this company is. Absolutely no way to get in touch with them.. I am filing a complaint to BBB.
  • 0
    Criminals
    My husband's credit card was just compromised by this company. He gets text alerts whenever a purchase is made. They "pinged" his account for $1.00 and then $412.00. We have never done business with them.

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