Complaint

0
Willard White
Country: United States
On 4/19/13 my wife and I visited the Arby's in Beckley, WV. The person that waited on did not use a scoop to get ice from the ice machine. He picked up the cup and dipped his hand into the ice.
We have visited this Arby's many times in the past and hadn't noticed anything like that. To me this is an unclean practice. We will be visiting again but I will be watching very close and if I see anything like that again I will make a scene. We did tell the manager about this and she said she would address it .
I hope this does make a change in attitude , work habits and cleanliness . If it happens again I will never go to another Arby's .

Comments

  • 0
    Kohla1
    I wouldnt ever eat  at an Arby's. I remember my class mate told our class about how sometimes if they drop a bun or somthing they will be forced to use it anyway (managers orders!). Although this is the Bismarck, ND. (2011)

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