Won't Give me Copy of Loan Docs
Complaint
Beth Kolarik
Country: United States
Core Resolutions contacted me about an outstanding loan with JVC. I arranged to make a one time payment. Two days later the same company called me about my car loan with my credit union, indicating they had turned me over to Core Resolutions. I contacted my credit union, who had NEVER turned my car loan over to them [I am current and have had the loan for five years). They asked me to fax the letter from Core Resolutions, and then they ascertained it was potential fraud. They blocked my debit card and issued a new one. Today Core Resolutions called me again and threatned legal action but would NOT provide me with any written contract, payday loan information, personal loan contract, nothing.n What is my recourse?
Comments
Under the FDCPA , the "debt collector" had five days to send a letter with the original documents by snail mail. You have 30 days to dispute the debt.
Since they refused to send any documents, it seems like it's a scam.
What phone numbers?
If they'd lie about one demand (fraudulently "collecting" on your car payment), there is no reason to believe they're telling the truth about anything.
Did you check with JVC, and see if they actually credited your payment against the loan?
And why aren't you paying the lender directly?
https://800notes.com/Phone.aspx/1-202-796-9405