Whirlpool Washing Machine

ComplaintsAppliancesWhirlpool Washing Machine

Complaint

0
N.G.S.
Country: India
Whirlpool Washing Machine, Model:F65, was purchased on 24th May 2005 from an authorised dealer.

Extra amount of Rs.867 was paid for free service and maintenance under Home Care Plan. It is valid till 24th May 2010.

On 2nd August 2007 the machine stopped working. Though the machine was attended by the company service engineer twice, the machine is not working till date.

There is no proper response from the service center Ph. No.65360000, 28603412, 13, 14, 15, 16.

I have sent letters/complaint to Whirlpool Home Care Consumer Cell, Faridabad and Whirlpool Corporate office, Delhi.

I have sent E mail to their office twice.

Nothing has been done so far. Can anyone advice me as to, how to proceed further. I have all the records with me.

Comments

  • 0
    ajay
    send ur complaint to Pehredar, a program on cnbc aawaz news channel.  at pehredar@moneycontrol.com
  • 0
    Sameer Waghmare
    I was travelling by Malaysian airline on 27 Nov 2007 to Vietnam for an official visit for 4 days.
    It was Mumbai - kaulampur - Vietnam. Hence there was connecting flight from kaulampur - Vietnam. When I reached Vietnam I did not receive my baggage.
    Hence I had actually had to purchase clothes & personal belonging. I received the baggage almost 36hrs late. I was told that I would be paid compensation. I haven’t received anything till date. I have written about this to airlines, i even personally visited their Pune office. The only answer I get every time that we will get back to you. Please give me assistance on the same.

    Thank you
  • 0
    Ashish
    Hi,

    My name is ashish . i have invested in Kuber mutual fund , Kuber planter ,Kuber Buildwell and Kuber Builder.
    Right now Kuber mutual fund  is going to liquidate as order by high court.
    but i have invested in 3 others Kuber planter ,Kuber Buildwell and Kuber Builder .when i ask to liquidate officer about these companies they said these are still in active mode .their address are given on certificate is -
    E-20,Greater kailash -1,New delhi-48.
    but when i goes to this address it's already seiged by govt.
    One broker come to me he said that he will give me the redemption but i can get only 20% of my pricipal amount.He has done some redemption of few investor giving them 20% of pricipal amount deducting some other charges also.
    Then i realized that these company are still in operation but they are hidden or changes their name and address.

    For your knowledge kuber mutual fund suspended in 1998 and their CEO was arrested at the same time.
    Please help me because i was invested a lot of my money into these company.

    Regards,
    AShish
  • 0
    manmohan singh
    i had purcase motorola set they are using one way comunication thats why i have problem hanging
  • 0
    Muzibour
    Hi,

    I had ordered for 16 CDs (Cost Rs 1999/) from India Today book club in the month of Sep, 2008.

    They deduct the amount from my credit card. But I didn't received the item.

    When I called their customer care, they told me item is send by Post and it's not delivered. Once the item is returned to them, they will take action.

    Already, more than 5 months is over. When I will received the item.

    Call Center guys told me to send mail at response@indiatodaybookclub.com to cancel the order.

    I send the request mail on 14th Dec, 2008 and exchanged almost 20 mails regarding this.

    Still the issue is not re-solved. Every time, you call, they will tell you some story.

    1. Guys will ask for CC details and CC statement so that they can returned the amont at CC account. I send the same. But they didn't do that.
    2. After few days, if I asked for status, they are telling, we didn't received the item back. So...

    Same loop continued for couple of times.

    Again as per Call center (Pooja), It's my duty to the send item.

    Already 5 months is over and I didn't received the item till today within India. Probadly, they booked the same for Chandrayan.


    Whenever, they asked for Credit card statement and CC no. I gave them all, still I didn't received the amount/item.

    This organization had very very bad customer support. They are playing with Customer's money.

    Please suggest me how I can get the refund.

    My order no - 0GA080016984
    Membership no - ITBC08338912

    Thanks & Regards,
    Muzibour Rehman
    Mobile +919902535040
  • 0
    SANJAY AGARWAL
    My Airtel prepaid mobile no. 9897788437. Airtel Mobile Co. deduct my amount without my usage and also activate value added services without my request. I lodge my complaint to Airtel customer executives, but could not received any satisfied answer. Please solve my problem.
  • 0
    Jagjeet Singh
    Hi we purchased a Whirlphool Machine 3 years ago , Since the last 6 months the machine started giving problems for which the service people came and rectified it once then all of a sudden a month back , My washing machine caught wire n the tub and the machine got burnt , The technicain and the service center has refused servicing it and are asking for about 5 thousand when we bought the machine for 6 thousand , there is no support for the machine since 1 month now and we feel we made the biggest mistake taking Whirlphool, We dont know whata do??? Please Help
  • 0
    jobin
    i purchased a whirlpool fully automatic washing machine purchaseing date was 06-4-2010 price INR 13300 .next day i try to wash my cloths that time meachine macking unnecessory sounds i complient to shop next day service man came he chkd every thing he told me problem solve. next day again this meachine making sounds again i call shop service man came he bring to washing meashine to workshop next day that man call me he is asking money for transportation INR 450 iam not ready to pay because this machine new.next day they delevered washing machine in my house , i try to wash again this same problem at a time i call shop i ask him to change washing machine thay are not reay to change again they bring to workshop they change rade and spring every thing with  in one month this problems now this one month and few days how can i replace this meachine legaly please help me
  • 0
    md
    I will never buy another Whirlpool appliance. My front end wash machine memory panel went out after 15 months.  I bareley use the machine. They could have cared less. I have heard since this is a problem with Whirpool. Lesson learned. My money goes back to Sears or Maytag.
  • 0
    anshu
    how i can get my complain status i have already submitte acomplain by mail. can any one adivice me

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