did not authorize

i am like everyone else on this site of this company value plus or what ever it is of them getting the account and taking money out.   i still of today have no idea what i bought and they wont tell me.  i am asking them for the recording saying i approved them to take the money out but as of 3 weeks now i have not been able to.   i am being told by several of the employees that a white envelope comes to your house.   you dont have to accept it?  you dont have to open it all they have to have is fed ex or someone saying they delivered it and they can then get your  account.   junk mail is thrown out.    i have contact the bbb and they tell me 1000s of complaints of this company doing this.     this will be going to court for myself and hope many others out there.  but they will go bankrupt and start another company under a different name and go on stealing everyones money.