Unauthorized Charges

ComplaintsInternet ScamsWC Value Plus 1-800-669-6975

Complaint

0
Jessica Plant
Country: United States
Beginning in June of this year I started getting $24.95 charges taken out of my account monthly.  I cancelled this "account" on the 30th of July and received one last charge of $24.95 on the 4th of August.  No doubt one last attempt to sqeeze money out of me.  I called the 669-6975 number provided on my statement and was told everything from "It was meant to be a refund, not a withdrawal" to "we're trying to stop the charge, but you're bank wont let us".  Finally after filing a claim with my bank and getting that payment stopped, I called the number provided by chiefslawyer and was told to expect a refund for the other two charges.  
I'm happy to get my money back, but the question remains:  How is this company getting my information to charge me?  Is Value Plus an attached membership of some other account I established online or is my banking information getting hacked?  Has anyone come up with any answers to these questions?

Comments

  • 0
    Ray
    I had same charge this month and called the company and my bank. and i appears that they find out way to charge on line customer for membership and they are getting away without punishment. 800-669-6975, MN ON 122810
  • 0
    Hannah
    I got the same thing I will make damn sure I will cancel my bank account tommarow if they don't fix it.
  • 0
    abraham gomez
    how to get my gifcard
  • 0
    michael
    These guys charge my bank $24.95, i call, then they say i signed up for some special online, that they cant tell me when, or how, or for how much.... they say they have removed my account info... but a month later i get the same charge $24.95, then i re-explain everything i already told them, they again tell me they cancelled my account...
    it never ends. called the bank, told them.
  • 0
    michael
    Same stories as above. told my bank and they said... to fill out a dispute form to get your money back, and it should take less than 30 business days (/gasp!).  At shock since I couldnt believe they wouldnt do anything about the bad guys, my bank told me they dont get paid to have lawyers hunt down fraudulent companies, and if you want your voice heard, complain to the BBB.

    since the bank is collecting bank when you're negative (at $30+ per incident), they have no reason to do anything about it.

    its a lose - lose situation. you cant do anything to the bad guys who have your bank info, and your bank needs to continue making money off you, be it rediculous interest rates and/or fees.
  • 0
    Forgottomention
    forgot to mention, get a new creditcard/debit card, and be very careful on your online purchases. do not buy from anywhere other than trusted resources. i'll spend more time and pull more hair out filling in bank forms, and will just deal with losing $24.95 and forget about it after i get a new card.
  • 0
    J Cardenas
    I recieved a text message on 09/11/11 from our account stating a transaction for $24.95 was perfomed on ur account. We never aurthorized a payment. I did some digging, now I now where they got my info from. We purchased a "Ninja blender" from a paid program on TV. They were the party responsibale giving my info out. Since the money was still pending, we were able to stop the payment and block it from future deductions. Some body needs to step in and stop these 3rd parties from giving ur info out. What are they going to say, "it was an error" in the mean time they have ur money and info. Good luck trying to get the either back.
  • 0
    G Taylor
    This charge for $24.76 has been charged against my account for several months after repeated phone calls to the number.  It is only through a cancellation with my bank that I have been able to stop this account activity.

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