Closing of clubs
Complaint
Kathy Armstrong
Country: United States
When I joined Bally Fitness centers I joined because there were 2 clubs in my area very convenient to me, making it something that I would actually go to. Everyone knows with a fitness center that if it's not on your way or convenient it is too easy to make excuses not to go.
They have recently closed about half of the clubs in the Dallas area and are refusing to cancel memberships due to this loop hole they have written into their contracts that as long as they can provide service to you within a 25 mile radius they are within their rights not to cancel
This is total crap, who knows anyone who would drive that far to a fitness club? Also the way they do their mileage calc's makes no sense. The clubs they tell me that are close to me are at least 30 minutes away and not conveniently located. You can't talk to anyone in their orgarnization because they give you this pat answer saying you can't cancel blah blah blah. All I know is that there are 24 hr fitness centers in approx the same locations as the Bally clubs that closed and I have started going to those and seeing old Bally faces there. What kind of business is Bally running or are they trying to go out of business slowly and screw their "customers" at the same time...
My comment to anyone who is thinking about Joining Bally Fitness is don't do it! They are not good people to deal with. They still have the closed locations coming up on some of their referral sites which is also misleading. Global Fit is still showing the 2 gym locations I went to that have closed.
They have recently closed about half of the clubs in the Dallas area and are refusing to cancel memberships due to this loop hole they have written into their contracts that as long as they can provide service to you within a 25 mile radius they are within their rights not to cancel
This is total crap, who knows anyone who would drive that far to a fitness club? Also the way they do their mileage calc's makes no sense. The clubs they tell me that are close to me are at least 30 minutes away and not conveniently located. You can't talk to anyone in their orgarnization because they give you this pat answer saying you can't cancel blah blah blah. All I know is that there are 24 hr fitness centers in approx the same locations as the Bally clubs that closed and I have started going to those and seeing old Bally faces there. What kind of business is Bally running or are they trying to go out of business slowly and screw their "customers" at the same time...
My comment to anyone who is thinking about Joining Bally Fitness is don't do it! They are not good people to deal with. They still have the closed locations coming up on some of their referral sites which is also misleading. Global Fit is still showing the 2 gym locations I went to that have closed.
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