receiving product after free trial

ComplaintsHealth & Beautyinstaflex joint support

Complaint

0
Paul Broches
Country: United States
i am automatically receiving bottles Monthly (?). I do not want them. I have not requested them and I can return them unopened if that is what is required to avoid payment.

Comments

  • 0
    tj
    This is a pattern of fraud common with on-line purchases of overhyped "health products".  They bury some obscured "terms" somewhere on their website saying that they will automatically ship and bill for their product after their "free trial".  There are thousands of complaints against them resulting from this deceptive business practice.  It's a cramming scam.

    Dispute fraudulent charges immediately through your bank, under FRB Reg. E for disputing checking account charges via EFT, ACH, or debit card, or under FCBA for credit card disputes, and close your account due to fraud to prevent additional fraudulent charges.  Your bank can reverse fraudulent charges showing on statements dated up to 60 days earlier than your original date of dispute.

    Follow up to your bank dispute with a written dispute or fraud affidavit sent to your bank's dispute address, and file a fraud and theft complaint with your local police, FTC, your state Attorney General, and at www.ic3.gov.

    Scammers will generally try to delay you with promises to "investigate", lies about how "you agreed", promises to send a "refund form", and other tactics designed to delay you past the 60 day dispute period where your bank can recover your money.  That is why you MUST dispute unauthorized charges immediately through your bank.
  • 0
    Instaflex Support
    Paul,

    If you can contact us directly we are more than happy to help you with your account.  You can call us at 877-869-3310 or email us at support@instaflex.com.

    Thanks,

    Instaflex Support

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