registration

ComplaintsAppliancesadmiral washer

Complaint

0
Stefano
Country: United States
You would expect that a company as large as maytag / Whirpool would get their act together and make it simple to register appliances on line. I have been trying to do this simple task for over an hour and I am about to give up. Does anyone here know where to get this done?
HELP ME PLEASE

Comments

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  • 0
    SC
    Call 1-800-688-9920 (# located on back of Admiral "Use and Care Guide") to register your washer.  I had a very helpful customer service rep who said she will convey to management the problems I encountered when trying to register the machine online.
  • 0
    Jenn
    Absolutely crazy that they are telling you to go to admiral.com which is an insurance company website!  Wasted a lot of time with this!
  • 0
    MJF
    | 1 reply
    I had the same problem as those above. Thanks to SC's previous post, I called 1-800-688-9920 and was able to register the washer. The rep apologized, but I didn't get the feeling that anything would be done to resolve this ongoing problem.  Thanks SC!
    • 0
      Irwun replies to MJF
      Same problem.  Now June 2013.  They aren't interested in fixing this problem.
  • 0
    ZMB
    | 1 reply
    It is 18 June 2013 and the problem remains the same. I wonder if these comments will ever be forwarded to the company!?
    • 0
      JJ replies to ZMB
      YA ME TOO NO ONE GIVES A KRAP ABOUT ANYTHING ANYMORE ESP. CUSTOMER SERVICE
  • 0
    TMP
    Just got my washer and went to register it...ditto to all of above!!!  Frustrating!
  • 0
    Ljs
    Same here. I kept checking the website over and over and I couldn't believe it was an insurance company. I kept thinking I was typing something wrong.
  • 0
    mark woodruff
    july3,same sorry website
  • 0
    ADT
    Ridiculous.  Cannot believe the information is incorrect on my registration card AND that there is no website to register online.  Very poor.
  • 0
    Dave
    It is frustrating when a company (whirlpool) this size ,and with the resources they have can be so incompetent. My next purchase will not be from this company
  • 0
    crystal
    same problem trying to register this product with website given.
  • 0
    Karen
    Same problem registering.  Makes you wonder if that's just the beginning of the problems you will have with your product.
  • 0
    DJ
    How to register our appliances on an insurance site???
  • 0
    Nancy
    I am having the same problem registering my products.  If you use the website suggested it comes up as and auto insurance company.  I guess snail mail is looking better!
  • 0
    GLS
    Same stupid problem, same stupid non-answer to it. It is now August 12th and I do not wish to buy new auto insurance. I guess I will call the 800 number and take my chances. It's a sad day when we do not get any service or respect from those that we are paying for it.
  • 0
    Linda
    Products registrations appear to be just another invasion of privacy. I bought a washer. Period. Why on earth does Admiral need to know my level of income, my profession, level of education and whether or not I'm interested in stamp collecting. I might be willing to tell them where I bought the washer and its serial number, but any information they want beyond that is just so they can try to sell me other things I don't want.
    Fix your website, people.
  • 0
    Robin
    Same Story Guess I'll be calling
  • 0
    NC
    YEP, CALLED 800-688-9920 TO Register and was given verbal confirmation and they refused to email a written confirmation of registration of product.  Poor representation for Whirlpool, in my opinion!
  • 0
    Randy Gann
    same thing for me as above.  WTF?  Not a good sign.
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