Price Gouging
Complaint
Jim
Country: United States
Quote for Maytag Neptune clutch replacement is 209.00 for parts...everyone sells these RETAIL for under $150, including Home Depot online. Tech also adds on to the estimate "bearings" for $38.73; RETAIL = <$25. The bearings are fine, BTW...he never even looked at them, but I did. So we've got about $250 for parts and another $250 for labor, on top of the $65 service call...we're approaching $600 for what is really a clutch kit replacement, maybe 1 hour labor (should be part of the $65 service call and maybe $140 in parts). So they're 3x what they should be. Quite incompetent, actually. No desire to help me figure out a more economical way. Hope they go out of business. "Screw 'em" is their motto, I guess.
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