TLG Great Fun rebate is a SCAM!
Complaint
pulcino
Country: United States
I was scammed by "Great Fun" when I purchased an online ticket from CheapoAir.
There was a big button in the middle of my ticket reservation stating simply that by clicking it I get a $20 rebate. When I clicked on it, a pop up appeared with just an 1-800 (1-800-822-9612)
phone number to call, absolutely nothing else. I thought it was from CheapoAir.
When my call was answered I was asked my name, address and phone number.
At that point I started to get suspicious because I had already entered the information they were asking
when making the CheapoAir reservation, so they should have had it.
So I repeatedly asked how was my information going to be used, and each time
I was assured that the information was needed "just to know where to send the rebate".
Then the telemarketer read the conditions VERY quickly, but since I was on my guard, I heard
her mention that if I don't cancel the membership then I would be charged monthly.
I stopped her sales pitch right away, and clearly stated that I refused their benefits.
I was told that I would not be enrolled without my consent,
but when I checked my credit card the next day, I already had a charge from Great Fun.
Since then I have been calling Great Fun customer service almost every day, trying to clear the charge and make sure I will not
be enrolled in the Great Fun "benefits", but they kept telling me they can't find me
in their database despite the fact that my credit card has already been charged!I talked to a supervisor, all to no avail.
If you hear "Great Fun", hang up the phone right away!
IT'S A TOTAL SCAM!!!!
There was a big button in the middle of my ticket reservation stating simply that by clicking it I get a $20 rebate. When I clicked on it, a pop up appeared with just an 1-800 (1-800-822-9612)
phone number to call, absolutely nothing else. I thought it was from CheapoAir.
When my call was answered I was asked my name, address and phone number.
At that point I started to get suspicious because I had already entered the information they were asking
when making the CheapoAir reservation, so they should have had it.
So I repeatedly asked how was my information going to be used, and each time
I was assured that the information was needed "just to know where to send the rebate".
Then the telemarketer read the conditions VERY quickly, but since I was on my guard, I heard
her mention that if I don't cancel the membership then I would be charged monthly.
I stopped her sales pitch right away, and clearly stated that I refused their benefits.
I was told that I would not be enrolled without my consent,
but when I checked my credit card the next day, I already had a charge from Great Fun.
Since then I have been calling Great Fun customer service almost every day, trying to clear the charge and make sure I will not
be enrolled in the Great Fun "benefits", but they kept telling me they can't find me
in their database despite the fact that my credit card has already been charged!I talked to a supervisor, all to no avail.
If you hear "Great Fun", hang up the phone right away!
IT'S A TOTAL SCAM!!!!
Comments
Dollar General is the only
On-line is a scam
How can they do that if it's on a legitimate web site ?
Even though you didn't give them your charging information, in the past these cramming scams have been getting consumer account information directly from their "marketing partners", and using deceptive calls, or just plain lying, as pretense that their "customers" agreed to monthly charges. Supposedly, under common credit card merchant agreements, these offers should require that consumers separately provide account information, but there is nothing to stop such cramming scams from being passed that information behind the scenes and pretending otherwise, using some "sales call that you forgot" as their "authorization".
For years, these cramming scams have made charges using account information passed by their marketing partners, without getting actual consumer agreement to the charges. They have a history of faking "agreements", including use of faked "recorded authorizations", or even just claiming there is such a "recording", which they refuse to produce.
When the "product" is basically the fraudulent "sale" of a worthless "discount" that costs more in monthly charges that any likely "savings", you shouldn't expect that any other aspect of the business is anything but a scam.
1) The pop-up didn't identify who was behind it, or the terms of the "offer", only a phone number
2) On calling the number, the called party didn't identify themselves or that they were not Cheapo Air
3) With deceptive and vague disclosures, the victim only provided their name, address, and phone number
4) The "terms" were read quickly to make it difficult for the victim to understand what was being offered and what it would cost.
5) The victim did NOT agree to the charges
6) The charges were run through anyway, without the victim providing account information, showing that they were getting account information from the original plane flight purchase
The business practices don't even comply with, for example, standard VISA merchant contract terms.
The charges are made without consumer authorization, not even "authorization" implied by providing an account number.
The charges are simply fraudulent.
Asking for a credit card number to charge implies you will be charging based on terms of an offer already disclosed. It does not imply any later agreement to authorize charges based on later terms or added offers without separate agreement by the customer, and the earlier card number disclosure does not "confirm" any such later alleged "agreement".
It's a form of "bait and switch" fraud.
Thank you so much for putting this onto the Internet. As soon as I got the pop-up box after making my Dollar rental car reservation, I called Dollar and they said it was one of their "partners". I called the number and you can tell right away by the overly-excited recorded voice that it's too good to be true. I immediately typed in "Great Fun scam" and this popped up. I think that you saved me a lot of grief.
So, I will be one of the very few success stories with Great Fun. I made $99 for doing pretty much nothing. Now, I did check my bank account every single day (which I do anyways, its a good habit) to see if there were any odd charges. I also called my bank and informed them that if they saw a charge from TLG that it was not authorized.
If you do decide to take Great Fun up on their rebate offer, I support you because it turned out well for me. However, be careful to document when your membership ends and when you make phone calls to this company. That way you have all your bases covered.
I will be posting this response on other forums criticizing Great Fun because I want people to know that I did not have an issue receiving the rebates.
I IMMEDIATELY called my bank and closed my card before they could charge anything to my account. THANK GOD for my gut and thank god for this thread giving the reassurance I needed even at late time. DO NOT GIVE THEM ANY INFORMATION. I will forever remember this and learn from it because this is just unreal how they are getting away with this and Spirit Airlines is just all for it!! I know that I am responsible for falling into this trap, but how unprofessional of an airline to support scamming their own customers. This was my first time ever buying from Spirit Airlines, which i now regret, and I will never support them again.
Ps, This was all for a stupid $40. Literally not even worth it and I still do not know what I am going to do about them having my phone number and address. Creeps me out.