Very Unprofessional!!
Complaint
MOMMY
Country: United States
These people are so very unorganized, unprofessional & just down right stupid!! I paid off an account with them more than 30 days ago now, I have been trying (unsuccessfully) to get a refund from an overpayment, now mind you, they owe me now I no longer owe them. No one (even the supervisors/managers) seem to know whats going on. The agent that i was working with directly gave me the wrong information twice, he then transfered me to his supervisor who called me "girl" when i am 37 years old & then hung up on me!! I am extremely frustrated & want to know what i can do about this, every time i call back now, someone hangs up on me!!
Comments
You can also file a complaint with the MI state bar association.
To find a consumer attorney, try www.naca.net