Very Unprofessional!!

ComplaintsCollection AgenciesMary Jane M Elliott

Complaint

0
MOMMY
Country: United States
These people are so very unorganized, unprofessional & just down right stupid!! I paid off an account with them more than 30 days ago now, I have been trying (unsuccessfully) to get a refund from an overpayment, now mind you, they owe me now I no longer owe them. No one (even the supervisors/managers) seem to know whats going on. The agent that i was working with directly gave me the wrong information twice, he then transfered me to his supervisor who called me "girl" when i am 37 years old & then hung up on me!! I am extremely frustrated & want to know what i can do about this, every time i call back now, someone hangs up on me!!

Comments

  • 0
    tj
    File a complaint with your state Attorney General.

    You can also file a complaint with the MI state bar association.
  • 0
    Victoria
    | 1 reply
    I dont even know who they are never had an account with them they keep calling my house for a  Robin and when i tell them no one lives here by that name they say they took the number off the list well its been 8 months and they call multiple times a day from 530am to 11pm. When i call them back to explain again they get bitchy raise their voice hang up on me or just put me on hold... i dont even care how good they are at whatever they do but i WILL NOT stop calling them until they take me off the list.. good thing i am a stay at home mom and Thank you TJ i will now be filing a complaint to the Mi state bar association..
    • 0
      tj replies to Victoria
      And if that doesn't work, you can sue them, for violations of FDCPA.
      To find a consumer attorney, try www.naca.net

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