ceramic knives

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Complaint

0
donald simek
Country: United States
In november I took you up  on an offer for three ceramic knives for $59.99. The set arrived around Thanksgiving and was wrapped for Christmas. You also gave me a $10 reduction on the price.The set was used the first time in late Febuary and the middle sized knife fell to the floor and broke off at the hilt. I called your CR department and as usual they were very nice, but said there was no recourse. I have been a custimer for some years and never had reason to contact you before. However I have been laid up in he hospital for some time and this item popped up so I just wanted to let you know what happened. I will most likly be back buying, and will have a broken knive sitting in a box in my kitchen.

Comments

  • 0
    donald simek
    did twice
  • 0
    donald simek
    did four times
  • 0
    donsim
    see above
  • 0
    donsim
    As I  previously wrote, I bought a set of ceramic knives in Nov. as Christmas gifts. They were used in Feb. and the blade on the middle knie brock off at the handle. I called your home office and they said there was nothing I could do as there was no warrantee. I am lefy with a $50 cost and only two of three knives.

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