Automatically subscription of Music Mania
Complaint
D.Srinivas
Country: India
Hello,
This is D.Srinivas and i am Airtel prepaid user from last 2 Yrs.
From last week onwards my account balance is deducting Rs.5 every day for games mania, but i have not made any subscription for that. I talked to the customer care regarding this issue, always they are telling that we will deactivate this games mania service in 24 hours and from next time onwards no deduction will be there.
Till now the problem is not resolved, daily amount is deducting from my balance.
This is my kindly request to stop that service, or can anyone suggest me how to deactivate this service from my mobile.
My Mobile no is 09959905002
This is D.Srinivas and i am Airtel prepaid user from last 2 Yrs.
From last week onwards my account balance is deducting Rs.5 every day for games mania, but i have not made any subscription for that. I talked to the customer care regarding this issue, always they are telling that we will deactivate this games mania service in 24 hours and from next time onwards no deduction will be there.
Till now the problem is not resolved, daily amount is deducting from my balance.
This is my kindly request to stop that service, or can anyone suggest me how to deactivate this service from my mobile.
My Mobile no is 09959905002
Comments
This is to inform you that your concern listed on 12 July 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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We would like to inform you that your concern listed 12 July 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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