Never received a refund for items that I cancelled.

ComplaintsOnline StoresBedBathStore.com

Complaint

0
Carolyn
Country: United States
In March of 2008, I ordered matching curtains and flannel sheets for my son's Super Twin water bed conversion.  It was about 8-10 weeks later that I received a phone call stating that they no longer carried the flannel sheets as they could not get them.  He wanted to know then if I wanted the curtains, at which I said, No.  Why would I want the curtains if they do not match the sheets?, and I asked for a refund.  I have called them on numerous occasions and either get the run-around or they tell me that the person in the credit department will take care of this.  I entire order was well over $300. and I have not seen any of it come back through my charge card.

Comments

  • 0
    Donnie
    I had ordered also from this company and they sent the wrong item.  It has been over 2 months and I have still not received any credit for the item returned.  I would not recommend this company to anyone.  I have also filled with the BBB and have found that they have a number of complaints about the company.  I assume that I am not out the money I spent...this company does not return emails, faxes, or phone calls.  Use extreme caution...do not do business with BedBathStore.com
  • 0
    Nikki
    I returned an item back in April and have never received credit back on my credit card.  When you call customer service it is an answering machine and they do not return your call.  I have left 7 messages and no one has ever called me back!  I am out over $600.00.  Do not do business with them!!!  They are not a member of the better business bureau...I checked because I wanted to report them!

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