Misleading billing and Cancellations policies
Complaint
Clau
Country: United States
Lifetime cancellation policy are misleading. I tried to cancel my membership and instead was put on hold and reactivated without my consent for 9 months until I caught it. I tried to reach an agreement with management they are the WORST and unwilling to agree on anything. I've read many billing/ cancellation problems. I'm going to file a lawsuit for this club. Any one interested to do it as a group?
Comments
They often treat their customers, and especially their excustomer, as if they are a free source of endless cash.
"Reactivating" your membership after you cancelled is just a euphemism for stealing.
You will probably have to shut down your account or block your card number to prevent unending charges. Contact your state Attorney General for assistance.