Interference with acccount
Complaint
Charles Miller
Country: United States
I recently got the following email from Amazon.com I have no knowledge of any of this. I do not owe them anything, and have not paid anything to any TRS Recovery Services.:
Greetings from Amazon.com.
TRS Recovery Services, Inc. ("TRS Recovery Services") has contacted us to confirm that your payment has been received. As a result, the hold has been removed from your Amazon.com account.
Please let us know if you have any questions or concerns or if we can help you in any other way. Thank you for shopping at Amazon.com.
Sincerely,
Account Specialist
Greetings from Amazon.com.
TRS Recovery Services, Inc. ("TRS Recovery Services") has contacted us to confirm that your payment has been received. As a result, the hold has been removed from your Amazon.com account.
Please let us know if you have any questions or concerns or if we can help you in any other way. Thank you for shopping at Amazon.com.
Sincerely,
Account Specialist
Comments
1) You have an Amazon account, and Amazon has you mixed up with another customer. Contact Amazon directly to verify there is no problem with your account.
2) TRS has mixed you up with some other Amazon customer. Contact Amazon directly to verify there is no problem with your account. Watch your credit reports in case they have also put negative credit information erroneously onto your credit files.
3) The email may be a phishing email, intended to lure you into going to some phony Amazon look-alike site, where they might fool you into entering your actual Amazon account or credit card information. Do NOT click on any links in emails, ever. Always go to company websites by typing their URL directly, since a hotlink may say one thing, but hide a different URL.
4) Your Amazon account may have been taken over by an identity thief, who has run through a transaction, possibly altering your contact information to divert contact or shipping addresses, but with some problem with a credit card charge that resulted in sending the account to TRS. Actual paying of a fraudulent charge (possibly using another fraudulent credit card), in the setting of an account take-over, might preceed running through large fraudulent charges, or creating a synthetic identity. (unlikely, but not impossible)