Order was cancel by Valuenutrition my card was charged
Complaint
Nancy Whitsett
Country: United States
I placed an order on 11/07/2011, it was submitted to Value Nutrition goole oder number 855744882683437 The Value Nutrition company cancel the order and said that my credit card was not charged,I received my statement and the charge is there, I contacted my card holder and I submitted a complaint with them. Iam disputing these charges and need someone to contact me as why my card was charged. Value Nutrition order # 2340658.
Thank You!
Nancy Whitsett
7097 US HWY 50 EAST
DAYTON NEVADA 89403
Thank You!
Nancy Whitsett
7097 US HWY 50 EAST
DAYTON NEVADA 89403
Comments
Dispute unauthorized charges through your bank, and block the card number or close the account due to fraud to prevent additional fraudulent charges. Follow up with a written dispute or fraud affidavit sent to your bank's dispute address.
Do NOT waste your time trying to get your money back from any scam through the scammer. Always immediately file a bank dispute, as that is usually the only way you will ever get your money back. If you leave your account or card number active, you can expect additional monthly charges, probably around $58 to $150, until you get wise and shut it down. The couple buck charge was just a teaser to get your account number, and a test that it was valid.
The game they will play is to try to delay your bank dispute past the 60 day FRB Reg. E or FCBA dispute period, after which your bank will be unlikely to be able to get your money back. To do this they will use various excuses, like "mailing an information packet" that never comes, "cancelling your membership" but they lose the "cancellation" so monthly charges continue, requiring you to get, and send in, a "refund request" that never has any effect, having to call a "refund number" that is ignored, or the cancellation "lost", etc...
File fraud complaints with FTC, your state AG, and at www.ic3.gov