Taking money from my account

ComplaintsSatellite and Cable TV ProvidersDish Network

Complaint

0
Michael D Hurt
Country: United States
I had an exgirlfriend whom I paid her Dish TV Network / cablevision for. Her name was Bobby Evans then and is Bobby Bryant now. She said they had contacted her with bills I owed from having Dish put in my name ,which I never have. We left it at that.
Dish Network in the month of September goes through and takes 316.50 out of my credit card account.When I called then they told me they had no idea what I was talking about.  They said that their records showed no Dish was used at my house as I said I have no cable.
I went to the Law Enforcement and they made out fraud charges. I went to my bank with papers and two weeks later money was back in bank. Then November 1 Dish takes out 316.50 again from my bank. I had even changed my card. I do not see how this is possible. I need help with this matter. Do I go to a lawyer.

Comments

  • 0
    tj
    There are other consumer complaints reporting such charges when a card has been used to make a payment for another person.  It appears that if they think they are owed some money, they just look into their records to find any card or account used to make payments, maybe even digging back years, and charge that.  This most often shows up if the account has been closed and they claim some termination or equipment fee is due.  The claim that you put the account in your name is a line of BS, basically a pretense for the charges, since otherwise they would be "unauthorized".  They managed to contact her, not you, even though her name is changed, which shows they are perfectly capable of skip-tracing her accurately.

    Since their charges are often made against cards or accounts on a repeating monthly basis, they are probably coded as "automatic payments", and some banks will roll over such payments to new replacement cards, as a "convenience" to their customers.  This usually only rolls over for a  couple months, but who knows what any particular bank will do.

    File another fraud dispute against the new charges with your bank, in writing, and mail a copy certified to your bank's fraud department, so you have a verifiable record of timely notice.  Insist they block the old card number to prevent all charges.

    If you have further problems, contact your state Attorney General for assistance.

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