They make it very difficult and onerous to cancel. This should be an UDAAP case.

ComplaintsFitness CentersBally Total Fitness

Complaint

0
Al Miralles
Country: United States
Bally Total Fitness defrauds customers, they claim that you can cancel at any time and for any reason and then when you are a member and want to cancel the subscription, they make it very difficult. They want you to write a letter and mail it to them so that you don't do it. Instead they should provide cancellation on the telephone or provide an e-mail address where you can effect your cancellation. They should also have other choices in their internet website, such as the option to cancel the subscription without making it an ordeal. I have been unable for this reason to cancel this subscription for months.

Comments

  • 0
    Al Miralles
    Bally Total Fitness defrauds customers, they claim that you can cancel at any time and for any reason and then when you are a member and want to cancel the subscription, they make it very difficult. They want you to write a letter and mail it to them so that you don't do it. Instead they should provide cancellation on the telephone or provide an e-mail address where you can effect your cancellation. They should also have other choices in their internet website, such as the option to cancel the subscription without making it an ordeal. I have been unable for this reason to cancel this subscription for months.
  • 0
    RaviDubey
    I am planning to talk to a lawyer to file a class action against this company for automatically transferring the membership to new company without notifying the members and having such difficulty in membership cancellation. Please join on face book if you have been ripped off by this company.
    https://www.facebook.com/ClassActionBallyFitness

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