Auto Gallery Reneges on Lease Agreement

ComplaintsAutomotiveLA Auto Gallery Porsche Dealership

Complaint

0
R Trent Torgersen
Country: United States
About a year ago a friend referred me to the LA Auto Gallery Porsche dealership in Woodland Hills, CA, to buy a new car. When I went there, they didn’t have the car I wanted but said they could order one. While I waited for a new car to be delivered they wanted me to lease another car from them, which they said they would buy back when a suitable new car came in. Since I had a car to drive, I told them I wasn’t interested. After checking with the Sales Manager, the "Fleet Manager/Sales Consultant" called me back saying they could buy the leased car back at a set price that would cover all the lease payments etc, since it would only be for three months. My friend had recently done a similar buy-back type of deal with this dealership so I trusted them to keep their promise. Three months later they refused to buy the leased vehicle back for the prearranged amount and have offered $30,000 less than the original agreement. They have subsequently fired the "Fleet Manager/Sales Consultant" I was dealing with, saying he wasn’t authorized to make the deal. If you DARE to do business with this dealership, be sure to get EVERYTHING in writing SIGNED and AUTHORIZED ONLY by the owner, Harrison Gray, before agreeing to ANYTHING or they could renege on your deal too.

Comments

  • 0
    RT
    “I previously commented about a dispute I was having with The Auto Gallery and Porsche. Since that time, the situation has been resolved to my satisfaction. I now realize that my dispute with the dealership and Porsche was the result of an unfortunate mutual misunderstanding and miscommunication."
  • 0
    Myra Singer
    Never, Never GO  TO ARLINGTON PORSCHE in VIRGINIA
    In my opinion I felt abused and lied to in the THE SERVICE DEPARTMENT and compared to other dealers in the area.  In addition, I was charged TWELVE TIMES the fee for fixing blocked drains on a 2011 Cayenne S than what other dealers charge for the same service.

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