SCAM - FRAUDULENT CHARGE AFTER PURCHASING 14 TRIAL SIZE

ComplaintsHealth & BeautyDDL Instaflex

Complaint

0
Saundra R Brown
Country: United States
I ordered a 14 day trial size of Instaflex Joint medicine for $4.99.  When I looked at my bank account, I found that I was charged $74.98.  I called the company and they said that they shipped a full months supply already.  They said that 18 days had past to cancel. The 18th day was on Sunday, February 12, 2012.  So they are sending they sent this additional product on Sunday!!  Today is Monday, February 13, 2012 meaning that they were waiting to throw this charge at my bank account.  When I applied for the 14 day trial I did not see their message that they would charge more if I did not cancel by the 18th day.  So they are saying that they worked on Sunday to send a package out.  This I truly doubt!!  So they work on  Saturday and Sunday before the 18 day limit of cancellation period.  As I say there was nothing there where I clicked to order the 14 day trial size order.  How would they know whether this product worked or not??? Wouldn't they need to contact me to see if this product worked on me or not???  It did not!!

Comments

  • 0
    tj
    You are dealing with a "health product" cramming scam.

    Dispute unauthorized charges through your bank, and block the card number or close the account due to fraud to prevent additional fraudulent charges.  Follow up with a written dispute or fraud affidavit sent to your bank's dispute address.

    Do NOT waste your time trying to get your money back from any scam through the scammer.  Always immediately file a bank dispute, as that is usually the only way you will ever get your money back.  If you leave your account or card number active, you can expect additional monthly charges, probably around $58 to $150, until you get wise and shut it down.  The couple buck charge was just a teaser to get your account number, and a test that it was valid.

    The game they will play is to try to delay your bank dispute past the 60 day FRB Reg. E or FCBA dispute period, after which your bank will be unlikely to be able to get your money back.  To do this they will use various excuses, like "mailing an information packet" that never comes, "cancelling your membership" but they lose the "cancellation" so monthly charges continue, requiring you to get, and send in, a "refund request" that never has any effect, having to call a "refund number" that is ignored, or the cancellation "lost", etc...

    File fraud complaints with FTC, your state AG, and at www.ic3.gov
  • 0
    charlie brown
    Yes I also got a freee trial offer of INstaflex. Which did nothing for me, if anything masde matters worse. And if they are going to send out more maybe they should asked the client first. There is no way that I will be paying for any that are sent to me without my permission, They wouldn't get permission anyway, They are just taking people for a ride. they should be put out of business. thanks for letting me post this and hope it gets to instaflex and that my orders which I never agreed on will be cancelled before I get any of them. THANKs for nothing Instaflex
  • 0
    Albert  Manaker
    04/10/12 i received ordered a14 day trial size from Instaflex for$4.99. 04/15/12 i sent e-mail :"Cansel my avto member ship! But 04/28/12 checked my credit card seen charged $74.98. Except trial size ireceived NOTHING! Please return money to my credit card! Second time i repit You CANCEL avto member ship!
  • 0
    Helga Mueller
    Ordered and got my free trial size bottle and payed $4.99 and about two weeks later without asking for I got a regulair sized bottle ,never ask for ,I am not even sure that stuff works,so why would I want more.hope we can stop those people from scaming us in the future ,thanks for listening H.M.
  • 0
    Tom Kerr
    I,m a little wiser thanks to my dealings with instaflex,i will not buy anything over the internet anymore,I have cancelled my visa card and reported this directly to visa,Its too bad that humans have to make a living this way someday they will meet there maker and I hope they rot in hell!!
  • 0
    Lisa H           Canada
    Hi , I also ordered the 14 day trial of  Instaflex for $4.99 & I just noticed that they charged my credit card as well. I will be definetly be calling my credit card company 1st thing in the morning.
  • 0
    Dani F
    I'm like all the other people who are being ripped off by DDL.  I ordered the $4.99 3 week supply, received it & a 30 day supply for $74.98 as well.  I immediately called them & asked them to close my account.  The stuff does not work & my Doctor ordere me to stop taking it.  I was in the hospital for 6 days in ICU & this could have been part of the reason.  They said they would cancel my order, but since then I have gotten 2 mor bottles for $74.98 each.  Today I called my credit card company I used & told them I disputed the charges & not to charge anything else from this company.  It is a big rip off.
  • 0
    Florian Ramirez
    Hi, I'm writting from Chile. The same happens to me. I have just blocked my credit card and called to VISA. Until know a total amount of US$ 374,90 have been charge and I didn't receive any [***] bottle!!!!!! The ayre thieves
  • 0
    MANSOUR hUSSEIN
    tHIS IS TERRIBLE. I AM PASSING THROUGH THE SAME EX[EROENCE.
  • 0
    Erik
    They charged my card - and I never even ordered the initial supply!  No idea how they got the card number - complete fraud.
  • 0
    Mary t Evansthe same thing
    The same thing happen to me. I got 14 days supple. They didnt help at all. I just look at my checking account and  $74.98 was taken out if my account. All the pill are not gone . So I not sure my time is up.
  • 0
    Shelley
    I did not order an initial sample (but was charged). Two days ago I was charged a second time. The amount the second time was $74.98. I ordered nothing from these people and yet I have been charged. This seems to be a long running SCAM.

    This has been reported to my bank and I will now have to get a new debit card. Keep an eye on your account!! These thieves are evil.

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