Network Agenda charges credit card account without authorization
Complaint
Helen
Country: United States
NetworkAgenda.com charged $9.95 to my credit card account without authorization. No services was ordered. The phone number is 800-418-9320 but I can't get anyone to answer phones to cancel. It goes through but hangs up on you at the end.
Comments
https://complaintwire.org/Complaint.aspx/GDfgIFpCuQBezQjKH4OqRg
http://www.complaintsboard.com/complaints/network-agendagsa-c42390.html
Why should they answer when they did intend to take your money, and don't feel like giving it back?
We have a new generation of scams operating who create the appearance of a business so they can get access to the EFT systems, and then run thru a bunch of small fraudulent charges scattered over many victims, counting on the banks to ignore investigating them because the small size of each charge makes it cheaper to just pay the loss to the customer. Although each fraud is small, the total can be quite large.
Dispute the fraudulent charge thru your bank. Contact them immediately to dispute the charge and change your card number to prevent further fraud. Request and send in a fraud affidavit.
Contact them immediately to notify them the charge is fraudulent, and change your account number to block future fraudulent charges. Dispute it IN WRITING with your bank, including sending a fraud affidavit. Your bank must receive your written dispute of unauthorized or fraudulent charges within 60 days of the date of the statement showing the charge to preserve your FCBA rights.