Unknown charges added in bill - ref: subsserv_fulltrack iplay
Complaint
Ramakrishnan
Country: India
Hi,
I've Airtel data card. In the bills there are charges for value added charges. I don't want any other value added services from now.
The value added services i.e for subsserv_fulltrack is not used by me.
Request to provide means to stop this hidden charges raised by service provider.
My airtel No : 8754000201
Regards,
Ramakrishnan
I've Airtel data card. In the bills there are charges for value added charges. I don't want any other value added services from now.
The value added services i.e for subsserv_fulltrack is not used by me.
Request to provide means to stop this hidden charges raised by service provider.
My airtel No : 8754000201
Regards,
Ramakrishnan
Comments
This is to inform you that your concern listed on 13 Mar. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at airtelpresence@in.airtel.com.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed 13 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at airtelpresence@in.airtel.com.
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtelpresence@in.airtel.com.
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
My services for landline n broadband was suspended due to non payment of Bill from last 2 weeks! Today got the bill in which you have included the full amount and charges for services that were not used by me!
This is not done! Why should I pay for something that I have not used!
I am airtel user from about 8 years from now and this is not fair to do with your customers who are long term users of your services!
Relationship no;- 14885635