CATNAPPER DEFECTIVE MANUAL PULL

I have a catnapper leather reclining sofa and loveseat. We have only had it two weeks and the manual pull on one side of the sofa has broken. I  pulled it today and it wouldnt do anything. i am terribly upset because I wanted this furniture because it was made in America and this was my christmas present. It is not as comfortable as it should be. there is only me and my husband here and it has not been abused. Hopefully i can get it fixed.Although if I had read these first I dont think we would have bought these.