False advertisement
Complaint
Betty
Country: United States
I book an airline ticket for five people from Houston to Barcelona on 4/28/12 from Cheapoair.com. Got a booking number and e-mail confirmation. Cheapoair changed the itinerary and almost doubled the price of my transactiopn overnight. Needless to say, when I called them about it, all they can tell me was due to their internet system's malfunction there was a delay in the updating of their site and that the carrier/airlines concerned have misunderstanding . Which by the way full of ....... because that fare did not appear all day that day. Much to my dismay, the agent who spoke with me offer no consolation and even told me to "You can cancel it, or you find another airline" I was very upset considering we are booked to take a Mediterranean cruise that will leave from Barcelona. This company should make sure that the fare they advertised is true and not to SCAM consumers....
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