Bill we don`t owe
Complaint
jim
Country: United States
My wife sends a payment of $200 monthly to DELL FINANCE. However, the payment required is $50 a month. We get calls daily from Dell Finance harrassing us about a delinquent payments, daily. How is this possible?
Comments
Are your payments showing up correctly credited to your account?
Is your payment set up as an automatic debt, but scheduled to miss the due date, or were two payments made prior to the same due date?
Send a written dispute to the dispute address from your statement, indicating that you are receiving harassing calls from them, and requesting that they verify that your account is current. (Include a copy of your most recent statement.) Mail it certified, so you can verify receipt via the USPS website.
You might also send a complaint letter to Dell's executive offices.