Hello, Mr. Saxon. I apologize about your washer concerns. You are welcome to reach out to me. Please provide your name, the name of the site you were contacted on (ComplaintWire), your user ID name (Box Saxon), your phone number, your address, the full model and serial number, and email the requested information to Maytag.Digital@maytag.com. We would be happy to review your concerns further. Sincerely, Melanie.
Don't bother..they will not do anything for you and will not refund your money. We have a broken washer after only 14 months and the only thing they will do is "pro rate" one year which leaves us having to pay $398 plus $175 shipping for them to replace our washer. That means we would pay that on top of the $550 we originally spent 14 months ago. Maytag is making a lot of money off of screwing customers and we will never buy another Maytag applieance again. I am spending every spare moment I have writing reviews at as many places as possible to help spread the word so more people don't get in our situation
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