Complaint

0
Karen Wallace
Country: United States
I just checked my bank account and Google*golivego123 charged my account $94.99. First of all, I have no idea who or what this charge is for, and secondly, I do not know who to contact about it other than my bank which I di immediately.

Comments

  • 0
    Grace G
    Hi. I just got a charge on my credit for exactly the same thing (golivego123), for PHP5,000 which is about the same amount as what you got when converted to USD.  I checked my Google Play history and this is not showing up there at all (see instructions I found below on how to check Google Play transactions).  Have you managed to trace this?

    How to Dispute Charges from Google Play
    Google Play has a link for you to use to request a refund for accidental and unauthorized charges that are not fraud. Follow the instructions below.
    Login to your Google Play account: https://play.google.com/store/account
    Scroll down to "Order History" and find the order you want to return. If you don't see the order listed, you may have bought it on a different Google Account so check all of your accounts.
  • 0
    Sallie
    I had a golivego123 charge of $100.93 on a credit card on 5/2/2020. Google does not answer the support phone and I got no where on their website.  I filed a dispute with the credit card, but they denied it. I don't even use that credit card, but changed the password.
  • 0
    Anand Kumar
    I have lost an amount of Rs. 8300/- without my Knowledge, I have got message like " You've spent of Rs. 8300.00 via debit card XXXXXXXX2838 at GOOGLE * golivego123 on 2020-07-03, at 22.39".
  • 0
    James
    yeah it happen to mr as well trying to figure out how to get my money 3
  • 0
    Zohaib
    Also charge me 469hk without permission
  • 0
    Lisa Parke
    I have also been charged $20. I don't have this app don't even know what it is then I read all these comments .Not sure how to stop this
  • 0
    Shania Stephens
    I was charged 27.55 on my card and dont even know what it is i would like my money back please. I didnt authorize this payment at all.

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