Complaint

0
Belinda Olsen
Country: United States
I used Intelius people search tools and was originally offered $19.95 on their website but ridiculously debited $39.95.  I called them and they don't want to reverse the amount charged to me, they’re just telling they can’t do anything. I called my Master card and was promised that they'll help me with the amount taken out from my account and it has been 3 months now and I haven't received any refund. I need to take further action about this, this crooks might be scamming other people like me.

Comments

  • 0
    tj
    you should have immediately followed up with a fraud dispute to your bank, IN WRITING, to invoke the provisions of FCBA.  If you had, your bank could have reversed the charges if you disputed within 60 days of the statement date of the statement showing the disputed charges.

    File fraud complaints with FTC, your state Attorney General, and at www.ic3.gov.  In addition, file a fraud complaint with BBB.

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