Unauthorized charges to my credit card

ComplaintsInternet ScamsBudget Savers and Value Plus

Complaint

0
Bunnie M Jatkowski
Country: United States
I was going through my pending transactions and saw a pending charge for SEM Budget Saver. The amount is: $29.95 I had never heard of them before. I had just cancelled a "subcriber account" with Value Plus on 06/14/2011 after buying a Super Wave Oven from Sharper Image. As I went back over my account I saw another charge for $1 earlier in the month.  Since it is 2300hrs Pacific time, there was no answer at the telephone number I have for Value Plus, I will call again tomorrow. I attempted to go online to the website Budget Savers but after many many attempts at signing on to the site. I gave up and wrote an email to the person pictured:Lisa. I will attempt to get the charges removed and refunded later today. My credit union unfortunately is not open on the weekends.
bunnie jatkowski

Comments

  • 0
    tj
    Whenever you are dealing with unauthorized or fraudulent charges, your first line of defense is disputing them through your bank.  If you dispute within 60 days of the statement date of the statement showing the disputed charges, your bank can reverse them, under FRB Reg. E or FCBA.  Follow up with a written dispute or fraud affidavit sent to your bank's dispute address, and be sure to immediately block the card number or close the account due to fraud to prevent additional fraudulent charges.

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