Nightmare to say the least
Complaint
Kapil
Country: India
So I had to move my i10 car from Delhi to Hyderabad with some other house hold stuff. It was agreed the car along with item will be delivered to my place in HYD max by 1st Sept. We handed over the car along with other items on 23rd Aug.
From 1st I started following up with both their Delhi and Hyd office and every day the delivery was next day.
My follow up calls were ignored not picked up at will. Finally was told that there was a delay in loading by 4 days and thus expect delay.
Car finally arrived in Hyd on 10th or may be a day earlier but no one cared to inform. I kept calling one or the other number. So finally 10 days delayed during which I had to spend~200 each day on Uber.
Car was to be delivered to my house but these guys refused delivery stating there are household items in case. Well of-course, I paid for it to be transported with the car.
Spent~450 to collect the car from their office somewhere old bowenpally.
a. Car when it was picked had half tank of petrol and on reaching barely enough to reach petrol pump. I cut 500 from the final settlement and they hushed up closing the deal.
b. I counted the containers and took delivery(my fault big time). I could see my baby items so likely naively though all else would be there.
Once I reached home and started opening the containers, realized things have been stolen. To our surprise, container suitcases were opened and someone patiently selected items they liked:(.
Big items missing -
JBL Bluetooth speakers
Mixer Grinder
Expensive crockery
My wife's designer suits [if they have just left these:(:(]. To be fair were pretty expensive.
Attached complaint copy with the police.
Don't think getting back my stuff back, should have cross checked each and every item:(. Writing this so other's can be careful, I naively trusted this company.
From 1st I started following up with both their Delhi and Hyd office and every day the delivery was next day.
My follow up calls were ignored not picked up at will. Finally was told that there was a delay in loading by 4 days and thus expect delay.
Car finally arrived in Hyd on 10th or may be a day earlier but no one cared to inform. I kept calling one or the other number. So finally 10 days delayed during which I had to spend~200 each day on Uber.
Car was to be delivered to my house but these guys refused delivery stating there are household items in case. Well of-course, I paid for it to be transported with the car.
Spent~450 to collect the car from their office somewhere old bowenpally.
a. Car when it was picked had half tank of petrol and on reaching barely enough to reach petrol pump. I cut 500 from the final settlement and they hushed up closing the deal.
b. I counted the containers and took delivery(my fault big time). I could see my baby items so likely naively though all else would be there.
Once I reached home and started opening the containers, realized things have been stolen. To our surprise, container suitcases were opened and someone patiently selected items they liked:(.
Big items missing -
JBL Bluetooth speakers
Mixer Grinder
Expensive crockery
My wife's designer suits [if they have just left these:(:(]. To be fair were pretty expensive.
Attached complaint copy with the police.
Don't think getting back my stuff back, should have cross checked each and every item:(. Writing this so other's can be careful, I naively trusted this company.
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