Customer Advocate

ComplaintsUnsolicited Phone CallsPortfolio Recovery Associates, LLC

Complaint

0
PRA Ombudsman
Country: United States
For information purposes only: Consumers with concerns regarding unwanted calls from Portfolio Recovery Associates,  LLC (PRA) can contact the PRA via two customer complaint websites: www.praresolutioncenter.com (to file a formal complaint) or www.praombudsman.com (to receive assistance from the PRA Consumer Ombudsman (Advocate).)

According to the law, you certainly can send PRA a Cease and Desist letter. At that point, the  communications to you will stop. However, if the debt is legally owed, Portfolio Recovery Associates may, under certain circumstances, file a lawsuit against you.

Comments

  • 0
    tj
    Your posting above deceptively implies that the only way people can stop harassing calls is by contacting the company's "ombudsman" or by sending a cease communications letter stopping all communications, but that if they do so, you might sue them.

    That leaves out  their option to notify you that your calls are "inconvenient at any time", after which you must cease contacting them by phone while still allowing written communications, or you could be subject to an FDCPA suit.  

    It also leaves out their option to sue you for abusive and harassing robocalling, under FDCPA or TCPA.


    If you wanted to stop harassing people, you would simply direct your people to stop doing it.

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    If you are being harassed and threatened by a debt collector over some debt you don't owe, or they are repeatedly calling you supposedly to reach someone else, and they refuse to stop, file complaints with FTC and your state Attorney General.

    Consumers should also be aware of various class action lawsuits against this firm, as they may disclose illegal tactics that they may have been subjected to.

    http://lemberglaw.com/class-action-zimmerman.php
    http://www.lawyersandsettlements.com/case/por ... lations-of.html
    http://www.prweb.com/releases/Class-Action/Lawsuit/prweb5253574.htm
    http://www.collectionscreditrisk.com/news/cla ... -3000116-1.html

    They are racking up federal lawsuits, at the rate of several a day.  Truly amazing.
    http://dockets.justia.com/search?query=portfolio+recovery+associates

    You can also sue them, for violations of FDCPA and TCPA.  Since those laws allow courts to award damages and attorney fees, you can find attorneys to take such cases on contingency. (TCPA allows for statutory damages up to $1500 per call, if willful.)

    You might try www.naca.net to find a consumer attorney in your state.

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