Breakfast

ComplaintsHotelsHoliday Inn Totowa, NJ

Complaint

0
G. A. Hawth
Country: United States
On March 28th at 8:30am, I had breakfast in your Holiday Inn, Holiday Plaza,, Totowa, N.J. and I was very disappointed in the dinning room and the breakfast. There were no paper mates on the tables, no silverware no napkins  and the scrambled eggs were so dry and burnt and the waffles were also dry and the syrup was watered down and the only part of the breakfast that was decent was the coffee and the price for the buffet was $11.95. The entire display was not appealing and I was very much taken back at the lack of class that exists at this Holiday Inn.

I would never recommend your Holiday Inn in Totowa for any affair and I must say that my infrequent visits to Mc Donald’s are far more superior to breakfasts than your Holiday Inn.  I felt that I was in “hillbilly “territory!

Comments

  • 0
    G.Hawth
    Mr. Thomas R. Oliver
    Chairman  & CEO
    Holiday Inn
    Mesa Dobson Ranch
    2266 South Dobson Road
    Mesa, Arizona 85202
    Dear Mr. Oliver:
    If this Holiday Inn is privately owned, I strongly feel that money rules the quality of this Holiday Inn and in time the reputation will travel from visitor to visitor and in time, this Holiday Inn will destroy itself.
  • 0
    paul roe
    I must say that I feel the same way about the one in new orleans on royal st. There parking garage was so dirty I wouldn't of stayed if we didn't already have reservations. The staff was very impolite and with all there extra charges and fees that we didn't find out about till afterwords it wasn't a deal at all. I am currently in the process of finding out who exactly to get ahold of about this but I can say this much right now I will never stay at any holiday inn again. I've had better experiences at a cheap hole in the wall motel

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