Games Club Service activated automatically with my approval
Complaint
Krunal Patel
Country: India
My name is krunal Patel, mobile no : 9970657282
My account is being daily charged Rs.5per day subscription to GamesClub.But I did not subscribed anything.i think its your technical problem. Also rs.50 were deducted from my account for this initially.
I want my money back for all the deductions that happened with this service as i had not activated this service.
The customer care (198) is also of no help and they were saying i did not have any service activated on my mobile.
My account is being daily charged Rs.5per day subscription to GamesClub.But I did not subscribed anything.i think its your technical problem. Also rs.50 were deducted from my account for this initially.
I want my money back for all the deductions that happened with this service as i had not activated this service.
The customer care (198) is also of no help and they were saying i did not have any service activated on my mobile.
Comments
This is to inform you that your concern listed on 01 Aug. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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We would like to inform you that your concern listed 1 Aug. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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i am from surat and i have been using airtel broadband connection since a year,our plan just got completed so here is a request to renew it...my account no. is...15745610
and airtel landline no. is 02614022252.
thank you.